Last updated: 16 May 2025
Voltrig - Arkadiusz Kalinowski (Sole proprietorship, Poland NIP 8971875886; "Voltrig", "we" or "us") Wrocław, Poland Contact: privacy@voltrig.com
We respect your privacy.
This notice explains how we handle personal data when you use: - Our games; - Our Unity Asset Store packages; - Our Customer support; - Our Discord community servers; - Our website; - Our any other online services that link to this policy (together, the "Services").
We are a micro-enterprise and do not process data on a scale that requires the appointment of a Data Protection Officer (GDPR Art 37). All privacy queries may be sent to the controller at the contact details above.
| Context | Categories of data | Purpose | Legal basis* |
|---|---|---|---|
| Support requests | e-mail address, Steam order ID / Asset-Store invoice, crash logs / screenshots / videos you choose to attach | verify purchase, answer questions, debug issues | Contract |
| Unity analytics | device model, device hardware, OS version, IP address (truncated), crash stack traces | running, developing and securing the game | Legitimate interest |
| Discord | Discord username and ID, avatar, messages you post, timestamps, moderation logs (e.g. kicks, bans) | running the community, providing player support, enforcing rules | Legitimate interest |
*Under CCPA/CPRA these activities are “business purposes” for auditing, security and analytics.
We do not sell or share personal data;
if that changes we will provide a Do Not Sell/Share link.
Our website does not use any cookies.
Third-party privacy notices: - Unity - Discord
Personal data handled by Unity and Discord may be transferred outside the EEA. Transfers rely on the EU-US Data-Privacy Framework or, where that is not available, the European Standard Contractual Clauses ("SCCs").
We are concerned about safeguarding the confidentiality of your information.
We take appropriate technical and organisational measures, but absolute security cannot be guaranteed in any internet transmission.
Depending on where you live, you can:
To exercise these rights, e-mail privacy@voltrig.com. We respond within 30 days, or for complex / multiple requests, within an extra 2 months after letting you know.
| Data | Retention rule |
|---|---|
| Support tickets | Kept up to 5 years after ticket closure |
| Unity analytics | Anonymised & no personal data -> Kept indefinitely |
| Discord messages | Users can delete their own messages at any time within Discord. Voltrig has no technical means to erase them on your behalf. Voltrig does not systematically export or archive chat content; we may make exceptions (e.g. for bug reports or evidence of abuse) for up to 5 years in internal incident files. |
The Services are not directed at children under the digital age of consent in their country (13-18 years). Parental consent is required below that age.
We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact privacy@voltrig.com and we will delete it promptly.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.
To communicate with us and/or use your rights specified under this Privacy Policy feel free to contact us at: privacy@voltrig.com Correspondence address (for GDPR requests only): ul. Łaciarska 9/3, 50-104 Wrocław, Poland